Welcome to my profile! As a virtual assistant and Team Leader, I have a diverse range of skills and experience to offer. With 12 years of experience in BPO, 8 years as a supervisor, and 2 years as a VA, I have honed my abilities in various areas. Here's a brief description of my background and expertise:
• Led a team as a supervisor in the order processing of medical devices, collaborating with healthcare professionals, insurance providers, and patients for seamless coordination and shipping orders.
• Worked as a Supervisor for Technical Support in the broadband industry, ensuring smooth operations and resolving customer issues effectively.
• Proficient in project management, ensuring timely completion of tasks, and achieving project goals.
• Capable of multitasking, working under pressure, paying attention to detail, being a team player, and good at solving problems.Skilled in data entry, internet research, and providing accurate information for various projects.
• Experienced in appointment setting, helping businesses manage their schedules efficiently.
• Possess strong organizational skills to keep tasks and projects on track.
• Proficient in email management, ensuring prompt and professional communication.
• Familiar with basic accounting principles, aiding in financial tasks and record-keeping.
• Knowledgeable in finding profitable winning products and implementing appropriate strategies for supplier sourcing.
Feel free to connect with me for any assistance you may need in supporting your business. I'm here to help you succeed!
