Customer Service Representative with over 3 years of
experience in a call center setting, including sales, customer
care and tech support. Familiar with major customer care
software, conflict resolution, and possess a positive attitude.
Aiming to use my proven skills to effectively fill the role in your company.
E-commerce Amazon and Shopify VA
-Ecommerce VA for Shopify and Amazon / Product Listing / Order and Inventory Support.
My Personal skills experience and tools I used before)
-Microsoft Office (Word, Excel,
PowerPoint)
-Customer Service
-Support
Technical
-Troubleshooting
-Resolution
Sales
-Account Management
Collections,
-Revenue Recovery
-Conflict Resolution
-Negotiation
Customer Care Software (e.g., CRM,
Ticketing Systems)
-Excellent Communication
-Interpersonal Skills
Strong Problem-Solving and Analytical
Skills
