Versatile and confident Customer Service Expert, Technical Support Associate, Chat Support, Email Support, Phone Support, Sales Representative, Virtual Assistant, and Telemarketer, with 8 years of experience in chaotic call center environments. Collaborative member of the dedicated and revenue-driven team with tenacity and a consumer-oriented approach to supporting long-and-short-term sales goals. Emotionally resilient and sympathetic company representative with enduring professionalism despite high-pressure circumstances.
I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients.
I have been working with different companies
for a while as a home based Customer Service Representative,
Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer.
Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware,
Operating Systems (Windows and MAC), Email Clients and a lot more.
I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 65 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice.
This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.
