Analyst

As a skilled professional in Data Analyst and Customer Support, I excel in managing both inbound and outbound calls, administrative tasks, claims processing, insurance verification, ensuring compliance with policies and regulations, and maintaining accurate records with a focus on delivering exceptional service. Here's a quick rundown of my experience:
- With 1+ years background experience as a Data Analyst for a healthcare administrative account and background experience as a Customer Service Representative for 9 months in a telco company.
- Handling a sales account for 9 months with the same telco company, gaining customers trust and discovering their needs are skills I excel at.
- Having US Based clients experience. With 2+ year remote work experience.
- Providing the best customer experience is the top priority.

Additional Skills:
- Strong organizational skills and can manage multiple tasks simultaneously.
- Outstanding communication skills (Written and Verbal).
- I'm proficient in Photoshop, Premier Pro, Google Docs, Google Spreadsheets, MS Office, MS Word, MS Excel, MS Powerpoint, Grammarly, Canva, Wix, Autocad, Capcut, Facebook, Instagram, Twitter, Tiktok.