? Led Outbound Caller and Lead Gen Teams, ensuring seamless operations.
? Managed real-time outbound caller appointments, emails, and CRM updates.
? Monitored employee activities using ActivTrak and IVR for optimal performance.
? Conducted internet research for law firms with job openings.
? Provided meticulous administrative support, including client interactions and
payroll.
? Consistently met and exceeded daily targets, providing comprehensive reports to
the President.
? Handles client inquiries by phone and e-mail
