I have a 7 year-customer facing experience from a global to a local company. When I was with HP Philippines, I had the privileged to work with our counterparts all around the world; from Europe to Middle East to Asia. Working remotely with them honed my communication skills via conference calls and emails. I adopted various ways of working effectively with different people, with different roles, with different cultures because of the diversity I was exposed with.
I have a background in help desk, which enables me to think and act based on the severity of the problem; a good amount of time spent being a data quality analyst, which makes me very keen to details; and of course, a full blown project manager that’s always on top of things.