Alorica Team Manager | Technical Support | Customer Service Representative | Email Support | Chat Support | Account Manager in Home and Auto Insurance
Efficient customer service professional with more than 5 years of experience in all call centers. Has good communication skills, able to provide clear resolution. In-depth understanding of customer service techniques gained through work experience. Seeking a position whereby I can leverage my skills, problem solving and documentation while contributing to my growth.
Skills:
- Quoting (Home,Auto,Umbrella,Boat/Watercraft)
- Ezlynx Tool Navigation
- Email Servicing
- Inbound and Outbound calls
- Google Spreadsheet
- Excel
- Microsoft Word
- Outlook email
- Microsoft Teams
