In my professional journey, I've embraced roles that demand dedication, adaptability, and a keen eye for detail. With nearly two years in Telco accounts, six months in Financial Accounts, and three months in Online Shopping Accounts, I've navigated diverse challenges with unwavering determination. As an admin support, Content Moderator, and Trust & Safety Operations Specialist for two years in a prominent recruitment advertising network, I've honed my skills in managing English International Accounts and ensuring top-notch quality control. Whether handling inbound/outbound calls, emails, or chats, I've been steadfast in my commitment to delivering excellence. My tenure as a Technical Support Specialist in a multinational telecommunications company further solidified my expertise in troubleshooting and customer satisfaction. Moreover, I've played a pivotal role as an admin support, ensuring seamless scheduling and fostering productivity for business owners. In content moderation, I've served as a vigilant fraud defender, upholding rigorous standards for both clients and job seekers. Trained at a Team Leader Preparatory Academy, I've mastered the art of team management and coaching, excelling in tasks ranging from attendance management to SLA reporting. My comprehensive administrative support experience has equipped me with the skills necessary to thrive in your team. I'm eager to embark on new challenges, leveraging my past experiences as stepping stones for personal and professional growth. Join me on this journey as we strive for excellence together.
