Results-driven Customer Service and Technical Support professional with over 10 years of experience in BPO, telecommunications, e-commerce, banking, and sales environments. Proven ability to lead teams, resolve complex escalations, and deliver high-quality customer experiences across major accounts including AT&T, DirecTV, Amazon, and Walmart. Strong background in technical troubleshooting, order management, sales support, and team supervision. Recognized for driving performance, improving service quality, and supporting cross-functional operations.
Verified
