Experienced customer service professional with 1 year and 4 months as a Guest Service executive at Aquawood Garden, Hotel and Restaurant here in the Philippines. Excited about the prospect of working with any jobs related to my field, and also improving my customer service skills and increase retention through quick resolution
of any customer concerns. As a guest service executive, We communicate with the guests looking to make or cancel hotel reservations. We greet guests on arrival, assign them rooms and suites, issue keys, and collect payment information. Manage calendars, handle emails (walk-in/online platform)and also conduct marketing strategy,
