Adaptable Virtual Assistant with over five years of experience across customer service, administrative support, and client management in BPO and remote settings. Skilled in email and calendar management, data entry, online research, and document preparation, with hands-on experience using CRM and ticketing tools like Zendesk and Salesforce. Comfortable managing and coordinating teams across different time zones, and supporting clients across industries from healthcare to tech. Known for professionalism, strong written and verbal communication, and the ability to work independently while keeping operations accurate, organized, and on track.
