Highly experienced Lead Generation Specialist, Cold Caller, and Trainer with 10+ years in customer service, sales, and client relationship management. I help businesses grow by generating qualified leads, optimizing outreach strategies, and delivering exceptional client experiences from first contact to conversion. Proficient in multiple CRM, sales, and marketing tools to ensure smooth operations and measurable results.
Services I Offer:
* Lead generation and prospecting using Lusha, ZoomInfo, Ulinc, and GoHighLevel
* Cold calling via RingCentral to identify, qualify, and convert leads
* Email marketing campaign setup, management, and optimization using MailerLite
* CRM management, database building, and real-time lead updates
* Landing page creation and optimization to improve conversions
* Sales calls, upselling, and cross-selling tailored to client needs
* Client onboarding and workflow automation in GoHighLevel
* Customer support via phone, email, and chat for inquiries, disputes, and technical issues
* Campaign performance analysis and ROI reporting
* Fraud monitoring and account security checks
* Team coaching, training, and performance management
* Script creation, sales spiels, and process documentation
* Resolving escalations and complex client concerns with professionalism
* Time, calendar, and task management for efficient operations
* Negotiation and deal-closing strategies to exceed sales targets
