Previously, I worked as a member of the Casework Support Management team, focusing on a Telco account. In this role, I handled technical issues related to service and accounts for customers. My duties included reaching out to customers through outbound calls to address issues and sending direct emails to clients facing technical system problems. Additionally, I have experience in managing billing accounts, conducting transactions in glass and aluminum, and providing quotations to potential clients. Based on my background and experiences in this capacity, I am confident in my ability to thrive in a position within your company.
