Are you a physical therapist or clinic owner spending too much time on admin work? I can take that off your plate — and I come with real healthcare experience to back it up.
I'm a Healthcare Virtual Assistant based in the Philippines with over 4 years of BPO experience in the healthcare and telecommunication industry. I've worked in health insurance, mail order pharmacy, and telecommunications — giving me a well-rounded understanding of how the healthcare system operates from multiple angles.
This background means I don't just do admin tasks — I understand the why behind them. I know how insurance works, how pharmacies operate, and how to communicate clearly with patients and providers alike.
What I can do for your practice:
Appointment Scheduling & Calendar Management
Fax Management & Document Routing
Patient Intake & Onboarding
Verification of Benefits (VOB)
Insurance Verification
Prior Authorization
Bill Processing & Billing Support
Patient-Facing Communication & Customer Support
EMR/EHR Systems I know how to use:
WebPT (most proficient)
Prompt EMR
Nextech
DrChrono
Practice Fusion
My Healthcare BPO Background:
Health Insurance Company — over 3 years | Handled insurance-related inquiries, giving me deep familiarity with coverage, claims, prior authorization, and benefits verification
Mail Order Pharmacy — 8 months | Managed pharmacy-related support, refill, rx request, coordinated rx transfer and patient/provider coordination
Telco Company— 4 months | Supported clients with billing and upsell products they might need in a telecommunications-integrated setup
I'm detail-oriented, HIPAA-aware, and comfortable working in fast-paced, compliance-driven environments — because that's exactly what BPO healthcare taught me.
Whether you run a physical therapy clinic, orthopedic practice, or any medical specialty — I'm ready to plug into your team and keep things running smoothly from day one.
Message me and let's discuss how I can support your clinic.
Verified
