I support B2B SaaS billing, order management, and quote-to-cash operations, with a focus on accuracy, throughput, and clean downstream handoffs.
In my most recent role, I validated and activated approximately 20 customer orders per day. I also personally validated 1,500+ accounts during a 22,000+ record billing migration and investigated approximately five billing discrepancies daily.
My work covers contract validation, pricing and discount checks, MRR breakdowns, subscription dates, billing schedules, renewals, amendments, migrations, upsells, downsells, order activation, and invoice readiness.
I use Salesforce CPQ and Salesforce Billing daily as an operations superuser. I work inside established workflows but do not configure or administer Salesforce systems.
I am seeking a direct-hire Billing Specialist, Order Management Specialist, Quote-to-Cash Operations, Deal Desk, or Billing VA position