Hi, my name is
-----------, but you can call me Yna. I am an experienced Customer Service Representative with almost 4 years of providing excellent support in both voice and non-voice roles. In addition, I’ve spent nearly 2 years working as a Virtual Assistant, helping businesses streamline their operations and improve client
satisfaction.My work also includes part-time roles as a Cold Caller and an ESL Teacher, which have further strengthened my communication skills and ability to build rapport with people from diverse backgrounds. I’m proficient in English and well-versed in handling
email and chat support, ensuring every interaction is professional, helpful, and solution-focused.I take pride in being detail-oriented, adaptable, and committed to delivering top-quality service in every role I take on.