I am a Customer Service Agent handling financial acct (MCA) for 3 months now of a starting up BPO company in our town. We are offering to a American Merchant of an additional working capital, acct was okay but we hare holding a cold calling, and providing our on leads.
I was a Talent Specialist in a recruitment firm here in our town 3 months ago. My job role is to conduct an interview to an aspiring call center agent. We are also using the CRM tools to save their data, and the job ramping that we are going to discuss with the candidates. We use VcDial/XLite as
our communication channel. We use Canva app for our job posting. We are using different social media
platforms when posting, like Instagram, Facebook, LinkedIn, Jobslin, and alike. We use google apps to organize our daily report.
