I'm a senior level customer service representative/ technical support with 5 years of experience mostly doing live chat for Apple and I also have various experiences with data entry and management tasks for other BPOs for several years for accounts related to an ecommerce website and real estate insurance.
I am well versed on supporting different lines of businesses whether it be customer accounts, refunds/returns, billing disputes, subscriptions, technical issues for both hardware/software, escalations, application troubleshooting, media content, etc. which has equipped me with a versatile skill set and the ability to adapt to different project requirements.
I take pride on my ability and willingness to
learn anything that's necessary for me to excel on any role or task provided. I'm looking to join an
organization where I can commit long term and where I can learn new things, challenge myself, and
continue to grow just not as a professional but also as a person.
