Hi there, statement is going to capsolize my skills and knowledge I gained from my previous employment. I had been a CSR for many long years. I understand how the this role can done,how to maintain professionalism towards an irate customer and I know how important my job is to the customer. One of the best thing that I developed is my English, most of my employer always say that I sound like American when I conversate with my customer and to them. Technically, I learned to navigate GDS the AMADEUS and SABRE. When I was with my travel account. Here, I learnt so much about retention for I was a phone supervisor that caters escalated calls from tier 1. I can say that this is one of my expertise. For my Data analyst experience, I learned so much about, fraudulent activity,classify data by segregating them to its specific folders to filed to different department. Technically, I learnt so much about excel, spreadsheets and ms word.
I thank you for spending your time reading this, I think I have mentioned everything in this description. Have a good day.
