Hi, I'm Nica!
Need a reliable Medical Virtual Assistant who can confidently support your patients and help keep your practice running smoothly? I'd love to help.
For the past 5+ years, I've been supporting U.S. healthcare providers with patient scheduling, insurance verification, front desk operations, customer service, and administrative support. I'm comfortable working independently, communicating with patients professionally, and keeping daily tasks organized.
Here's what I can help you with:
Patient Scheduling & Calendar Management
Insurance Eligibility Verification
Front Desk & Reception Support
Inbound & Outbound Patient Calls
Patient Registration & Intake
EMR & CRM Updates<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Payment Processing & Billing Support
Data Entry & Administrative Tasks
I've worked remotely with Chan Family Optometry, Stay Active Rehabilitation, CVS Caremark, and Optum, supporting providers, staff, and patients while helping clinics stay organized and deliver excellent patient care.
Systems & Tools
• MaximEyes
• Jane App
• Salesforce
• Google Workspace
• Microsoft Office
• Canva
• CapCut
• Maestro
• Various CRM & EMR Systems
Why work with me?
Over 5 years of remote healthcare and customer service experience
Strong attention to detail and highly organized
Professional phone, email, and chat communication
Fast learner who adapts quickly to new systems
Reliable, proactive, and able to work with minimal supervision
I'm available for full-time or part-time work and can start immediately.
Let's connect! If you're looking for someone who genuinely cares about your patients and can provide dependable support to your team, I'd love the opportunity to work with you.
