Hi there! For the past five years, I've been on the front lines of customer support, tackling client challenges over the phone, chat, and email. And recently I've transitioned into a leadership role, managing a team for the past two years. This experience has given me a knack for understanding what resonates with people and how to work as a team. Plus, I'm well-versed in the tech side of things – from LiveChat and ZenDesk to GSuite/Google Workspace and website basics. Always looking to learn more, as I'm currently diving into the world of OpenAI in my free time. Don't hesitate to message me if you're interested and have any questions. Looking forward to working with you!