Hi there,
I’m Lee, an E-commerce Virtual Assistant based in Baguio City, Philippines. For the last 10 years, I’ve been working behind the scenes in the retail and apparel space, handling the day-to-day tasks that keep a business running—like answering customer messages, managing order logistics, and launching ads.
I enjoy the practical, hands-on work of storefront management. I know from experience that a clear, accurate product page makes a big difference. My goal isn't to run the show, but simply to keep your backend organized and accurate, so your team has fewer headaches and can focus on the bigger picture.
Here is what I can comfortably handle for your team:
Store Management: I can upload products, organize variants, and write clean descriptions so the storefront looks professional and is easy for customers to navigate.
Order Fulfillment: I’m very used to the physical side of e-commerce. I have a lot of experience managing courier dashboards (like J&T Express), printing waybills, and tracking shipments to make sure orders actually get where they need to go.
Using AI for Efficiency: I regularly use tools like ChatGPT, Gemini, and Canva to help draft copy and clean up product photos. It helps me work faster and keeps the store looking great. I am also in the process of learning Claude for better workflow.
Customer Support: Having spent a decade talking directly to buyers, I know how to handle customer questions, follow-ups, and complaints with patience and empathy.
I work from a quiet home office with a stable fiber internet connection. I don't claim to know everything, but I am a fast learner and I am very willing to adapt to the way your team does things.
If you’re looking for a steady, reliable tea-----------mber who genuinely cares about doing good work behind the scenes, I’d love to connect.
Verified
