Highly motivated and detail-oriented professional with 12 years of BPO industry experience, including 10 years as a Customer Service Representative and over 2 years as a Supervisor. Skilled in client communication, administrative-support, and team coordination. Proficient in Google Workspace, Slack, and various business tools. Adept at multi-tasking, problem-solving, and delivering high-quality results in fast-paced, remote environment.
