I am a Dispatcher, Maintenance Coordinator, and Project Manager with over 5 years of experience in field service operations and project coordination. I specialize in managing service requests, scheduling technicians, and maintaining clear communication between clients, technicians, and vendors to ensure projects and maintenance work are completed efficiently.
I have hands-on experience using multiple CRM and service management platforms, including ServiceChannel, Workiz, ServiceTitan, Housecall Pro, Corrigo, Zendesk, and ServiceM8, along with tools such as Google Workspace, HubSpot, Notion, and Mailchimp. My responsibilities include handling inbound service requests, maintaining accurate CRM records, preparing estimates, coordinating material shipments, and overseeing projects from client onboarding through completion.
With strong organizational, scheduling, and communication skills, I ensure smooth coordination of operations while maintaining high service standards and efficient workflows.
