I have over 9 years of hands-on experience in administrative and customer service roles. I started as a call center agent, where I developed strong communication and problem-solving skills, then spent more than 8 years with the Department of Education as an Administrative Assistant and later promoted to Administrative Officer. My responsibilities included disbursement and liquidation, bookkeeping, records management, property custody, registrar tasks, and basic HR functions where accuracy and confidentiality were essential. I am proficient with Microsoft Office, Canva and ChatGPT, enjoy layout and graphic design and I adapt quickly to new systems and consistently perform in fast-paced, detail-driven environments.
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