Customer Support and Operations Specialist with over 1 year of BPO experience handling voice and non-voice accounts, and 9 months of experience in sales operations support. Skilled in customer communication, scheduling, compliance/audit tasks, refund escalation, and sales reporting.
Experienced in managing fast-paced workflows involving live transactions, client coordination, and data accuracy. Now seeking a Virtual Assistant / Remote Support role to apply my skills in customer support, admin tasks, and operations in a work-from-home setup.
