Results-driven Virtual Assistant and Customer Service professional with over 5 years of experience in remote administrative support and 12 years combined experience in banking, financial services and BPO operations. Proficient in Google Workspace, Microsoft Tools, Slack, Trello, Canva, Capcut and AI tools including ChatGPT and Gemini Ai for workflow automation. Skilled in client communication, email management, documentation, financial transactions, and team supervision.
