A Certified Human Resource Associate and seasoned and results-driven Team Manager with 14 years of experience in customer service and sales management. Proven track record of leading high-performing teams, optimizing performance, and enhancing customer satisfaction. Highly skilled in performance management, coaching, and developing tailored strategies to drive team engagement and exceed targets. Adept at fostering strong communication across all levels of an organization, with the ability to mentor, inspire, and lead teams to success.
