Edlyn

A+ Customer Service Professional in E-commerce & Amazon Va

Verified

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Overview

Video Introduction

Looking for Full-time work (8 hours/day) at $6.62/hour ($1,164.60/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

https://your-graphic-designerva.my.canva.site/my-pieceofart

Top Skills

Social Media ManagementCustomer Service

Last Active

September 29th, 2025 (10 months ago)

Member Since

April 7th, 2024

"The best hire that I've ever made."

Timothy Schucker

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About

How I Can Help: 8 Years of Expertise7 years in customer service across eCommerce, banking, and telecommunications industriesTechnical support experience for complex inquiriesExceptional Customer SupportResolving inquiries via phone, chat, and email with a friendly, efficient approachHandling order issues, refunds, and escalations with care and precisionManaging customer feedback, reviews & loyalty programsTech Support & Telecom SolutionsTroubleshooting connectivity, device, and account issuesAssisting with billing disputes & service activationsNavigating customers through self-service platformseCommerce ExpertiseManaging orders, tracking shipments & processing returnsSupporting Amazon, Shopify & online marketplace customersEnsuring seamless shopping experiencesProperty ManagementResponding to tenant and property owner inquiriesCoordinating maintenance requests and issue resolutionManaging lease agreements, rent payments & property listingsTOOLS & PLATFORMS I USECustomer Relationship Management:SalesforceZendeskFreshdeskData & Reporting:ExcelGoogle SheetsCommunication:SlackZoomDialpadNeed a problem solver on your team? Let’s chat!D----------- to discuss how I can help streamline your customer service or property management operations.