Passionate, Career-driven, Goal-Oriented
Promoted from a Loan Specialist agent to Workforce Management - Business Expert (Hybrid of Supervisor and Asst Manager) in a span of 7 years in a BPO company, equipped with enough operational knowledge, staff planning and strategizing, invoice projections and capable of effectively managing an entire team, whether remote or on site.
WFM Platinum Guild awardee for being the best WFM supervisor last year in the BPO company, driving the team towards excellence and being able to deliver more than what was expected.
