WORK EXPERIENCE:
Virtual Store Manager
Amazing Warehouse Prime Incorporated
April 2021 – April 2024
AMAZON New Jersey, USA
o Amazon Dropshipping & Amazon FBA
o Overall Store Operations
o Customer Service
o Order Processing
o Shipments
o Suppliers
o Inventory
o Feedbacks & Ratings
o Account Health
o Listings
o Sales Reports
o Hiring
o Scheduling
o Trainings
o Payroll & Accounting
o Meetings
o Integration of Apps
o Troubleshooting
Store Sales Manager
Golden ABC Incorporated
September 2018 – November 2020
PENSHOPPE, OXYGEN, REGATTA, FORME, MEMO
Manila, Philippines
o Overall Operations
o Hiring
o Scheduling
o Trainings
o Payroll
o Inventory
o Troubleshooting
o Monthly, Weekly, Daily Sales Report
o Staff’s Code of Conduct/Code of Discipline
o Responsible for Managing & Securing Store’s Resources
o Handling 6 Outlet Stores inside Mall & Department Store
o Achieving Sales Target
o Store Operation System
o Quarterly, Half-Yearly, Yearly Reports
o Daily Sales Bank Deposit or in a Bank Armor Vehicle Deposit
o Customer Assistance & Handling Customer Complaints
o CCTV & Security Procedure
o SOPs, Promos & Visual Compliance
Duty Manager / Shift Manager
Porto Di Sogno Inc. (Victoria Court Malate Group)
May 2017 – July 2018
HOTEL 2016 MANILA
Manila, Philippines
o Daily walkthrough & checking of property
o Cash count of daily sales
o Briefing of staffs
o OTA/Online reservations arrival list
o Quicknet purchase approval
o Safekeeping of sales every 15,000 pesos
o Proper endorsement/turnover to co-manager
o Availability of loose bills
o I----------- reports/CPAR
o Monitoring of CCTV, CCTV reports and Security procedures
o Party room/ Function room inquiry guest assistance
o FNB / Kitchen monthly inventory report
o Departmental monthly meetings
o Securing general revolving fund of 40,000 pesos, GA wallet, other funds
o Monitoring of FNB stocks
o Availability of clean rooms
o Coaching sessions with staff
o Room inspections
o Kitchen inspections
o PMS/Performance Management system of staff
o DWP/Code of Discipline of staff
o Peoplecore/Payroll system of staff
o Scheduling of staff
o Handling local funds employee fund, christmas fund
o Handling guest complaints
o Providing guest request
o Passwording transactions
o Safekeeping of lost & found items & Valuable guest items
o Leads GA & RA during peak hours
o Complete shift manpower
o Cashier’s cut off process
o FNB cut off process
o GA cut off process
o Authorized guest discounts
o Guest assistance
Area Coordinator / Area Supervisor
JECH Manpower Services Inc.
September 2009 – October 2015
SOFITEL PHILIPPINE PLAZA
Pasay City, Philippines
o Responsible for
recruitment/screening/processing/hiring of applicants
o In charge of employee’s pre-employment requirements and permits
o In charge in monitoring and supervision of casual/contractual employees
o In charge of daily and weekly schedules of casual/contractual employees
o Observes performance, grooming, punctuality of casual/contractual employees
o Implements company/hotels code of discipline to casual/contractual employees
o Prepares daily/weekly/monthly reports of the hotels budget and hotels labor cost
o Prepares/compute/input timesheets and payroll of casual/contractual employees
o Coordinating and working with hotels managers and supervisors for the hotel’s daily functions and daily operations
o In charge of different hotels department (culinary, banquet, food and beverage, housekeeping)
Verified
