I am a Customer Support professional with 8+ years of experience handling customer inquiries, email support, content moderation, issue resolution, and high-volume support for digital platforms. I have handled 100+ inquiries daily, maintained accurate records, reviewed user-generated content, and resolved customer concerns while following company policies and quality standards.
My tools include Zendesk, Salesforce, HubSpot, Google Workspace, Slack, Notion, Canva, ChatGPT, Adobe Premiere Pro, and CapCut. I also have experience in data entry, online research, CRM support, email management, content review, and customer service.
I am available for full-time, fully remote work with flexible availability across US EST/PST, UK GMT, and AU AEST time zones. I am looking for a stable, long-term position where I can build a strong working relationship with my client and consistently support the business.
I am reliable, detail-oriented, and comfortable working with high-volume customer support tasks. I communicate clearly, follow instructions carefully, protect confidential information, and take ownership of my responsibilities from start to finish.
If you are interested, remember that I am just a click away. I will be waiting to hear from you!
All the best,
Jaime Uy
