I am Ken Luwil Ancajas, an experienced customer service and administrative professional with a solid background in client communication, intake management, and data handling. At Zenith Collective (Aug 2025–Mar 2026), I worked as both a Customer Service Specialist/Intake Specialist and a Data Entry Specialist, where I responded to customer queries, conducted intake calls for claims, and maintained accurate records.
I also gained valuable experience as a Telephone Interviewer at Dynata (Sep 2024–Jul 2025), conducting surveys and encouraging respondents to participate; as a Lead Generation Specialist at Virtualahan (Aug 2021–Oct 2021), generating leads and preparing weekly progress reports; as a Customer Service Representative at Telstra by Teletech (Sep 2016–May 2017), handling inbound sales and billing inquiries; and as a Market Researcher at Survey Sampling International (Mar 2012–Oct 2014), conducting surveys and ensuring respondent engagement.
These diverse experiences have equipped me with strong communication skills, organizational ability, and adaptability, which I believe are more than sufficient to succeed in online and remote work environments.
Verified
