My previous job was with a social media account, and we assisted our clients through chat, call and email. We also provide information regarding policies that clients need to follow to maintain the good standing of their accounts on the platform. As a customer service representative, my main goal is to provide the best customer service experience, and make sure to resolve each customer's concern. I am qualified for this role based on my length of experience. These are the best highlights for me to consider as a part of this company.