Dedicated Virtual Assistant and Customer Support Representative
Description:
Have you been looking for a personal virtual assistant?
Why you should select me as a personal virtual assistant?
I am an Customer Service Representative a meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills and now Im trying to input my skills as Virtual Assistant to well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks.
Here are the following services I can offer to you and your business:
-Administrative Support File and document organization.
-Email monitoring and organizing
-Travel arrangements
-Writing and maintaining records
-Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)
-Social media marketing (Creating Ads on Facebook, and Instagram)
-Content Creation
-Calendar and Schedule Management using Google Calendar, and Calendly
-Research, Data Collection, and Data Entry;
-Social media community engagement
-Product Research, and Web Research
-Creating social media graphics, brochures, flyers, and banners using Canva, PicMonkey, and more.
-Meeting Presentation Creator
-Search Engine Optimization Knowledge (SEO)
- Website Management (Creating, Scheduling Posts)
-Advance Knowledged in MS Office (Word, Excel, PowerPoint, Outlook)
- Advance Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
- Advance Knowledge in Task Management Tool like Salesforce, Trello, Process Street, ClickUp, Bitrix, Asana, BaseCamp
- Creating fillable forms using Google Forms, and other tools.
- Managing electronic contracts using DocuSign, and Eversign
- Document conversions (PDF, Word, Excel, Text)
- Project Management
- Transcription: Transcribing audios/videos- Communication with clients via telephone, email, messenger systems, social media platforms
-Data entry
-Gathering data from a website and entering it into a spreadsheet
-Retype Scanned Pages or PDF
- Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.