Hi! I'm Marvielyn — a Legal Assistant, Insurance Specialist, and Client Support Professional with over 5 years experience supporting law firms, insurance providers, healthcare members, and financial service platforms.
I handle tasks with precision, consistently meeting tight deadlines while delivering exceptional quality. I have experience working with well-known companies such as Aetna, providing customer service support via email, phone, and chat. I have also delivered high-quality service within financial platforms, assisting clients with account and transaction concerns.
In addition, I manage insurance claims, support personal injury law firms, and am HIPAA-certified, ensuring full compliance and confidentiality when handling sensitive information.
SKILLS OFFERED:
- A+ Executive Virtual Assistance
- Customer Service
- Paralegal Assistant
- Personal Injury Legal Assistant
- Insurance Claims Specialist
- Legal Case Management
- Drafting of Legal Documents (Company Policies, Constitution, Trust Deed, Special Resolution, Meeting Minutes, Ancillary, Deed of Variation, Notice Letters, Demand Letters, Medical Lien, etc.)
- Task and Project Management
- Public Records & FOIA Requests
- Email & Chat Support
- Claims Processing
- G Suite (Docs, Drive, Spreadsheet, Forms, Calendar)
- Microsoft Suite (Teams, Word, Excel, PowerPoint, Outlook, OneNote, OneDrive)
- Team Communication (Zoom, Slack, Google Chat, WhatsApp, RingCentral, Skype, -----------)
- Claim submissions
- Denial Management
- Payment posting
- Follow Up on claims
- And All Types of Administrative Tasks
