I am a registered nurse residing in Cebu City, Philippines. I have 8 years of working experience at Boston Scientific. I specialize in capturing complaints from patients implanted with pacemakers and defibrillators and submitting these complaints to US FDA within a given timeline. I am proficient in using EHR such as eClinical Works and Crystal PM, medical billing, scheduling patients for doctor appointments via chat, and scheduling procedures at hospitals. I also have two and half years of experience working as a non-voice customer service representative for an online global marketplace, eBay. I look forward to working with you soon!
