Experienced US healthcare virtual administrative assistant. Tasks included verifying insurance eligibility, obtaining follow-up and procedure authorizations, medical records, and coordinating patient appointments. Adept at collaborating with healthcare providers, insurance companies, and patients to ensure smooth operations and optimal patient care. Offered Services:Medical VA: insurance verification, referral coordination, and obtaining prior authorization. Medical Records Review and Request. Patient appointment coordination.Tools/Portal Used:*EHR - gMed/ModMed, IMS, eCW, Brightree *Fax Management - Medsender, Brightree Conduit Office*Health Insurance eligibility & prior authorization - Availity, Astrana, Aerial, Blue Shield, Optum, Scan, HealthNet, Noridian, IEHP etc.*Microsoft 365*Google Suite *ChatGPT *CANVAWork History:US Client*Procedure Prior Authorization | Chart Preparation| DrCatalyst | Gastroenterology Clinic in Corona, CA USA | March, 2025 to Present*Customer Service Rep | UnitedHealth Care / Optum | July, 2024 to February, 2025*Document Specialist | AdaptHealth HME/DME Provider | July, 2022 to April 2024Local Company:*Sales Executive | LantroVision Inc | May, 2014 to September, 2019*Office Administrator | Innolution Corp. | October, 2013 to May, 2014*Office Administrator | RJAK Enterprise | November, 2012 to August, 2013Certificates:*HIPAA Certified*Social Media Management*HubSpot*Google Foundation of Digital Marketing & E-commerce
