Proven track record in delivering high-quality receptionist and administrative support within medical practices. Proficient in booking appointments through clinical systems such as Best Practice Premier and Hotdoc, processing patient payments, and preparing medico-legal reports. Demonstrates strong capabilities in patient communication, call handling, and triaging, with thorough knowledge of HIPAA and APA compliance requirements. Highly trainable, adaptable, and committed to acquiring new skills to support evolving organizational needs.