I am a dedicated professional with seven years of experience in Customer Service Technical Support in the BPO industry. My expertise lies in providing excellent customer service and technical assistance, ensuring customer satisfaction and retention. I am currently pursuing a certificate in bookkeeping to further enhance my skills and knowledge in financial management. Additionally, I have completed training in Social Media Marketing, enabling me to effectively promote products and engage with customers on various platforms. I am committed to delivering high-quality work and continuously improving my skills to excel in my field.