I am a reliable and detail-oriented Virtual Assistant with experience supporting U.S. and Australian businesses in customer service, scheduling, email management, and operations coordination. I have worked in facilities management, B2B account support, e-commerce, and banking environments where accuracy, responsiveness, and organization are critical.
I currently support an Australian facilities company by coordinating contractors, managing service requests, reviewing invoices, and ensuring compliance with safety and building standards. Previously, I handled national client accounts, technician scheduling, inbox management, and client communications for a fire and life-safety company. I also bring strong experience in chat and email support, handling billing issues, account concerns, refunds, and technical troubleshooting.
I help businesses stay organized, responsive, and efficient by delivering clear communication, accurate documentation, and dependable follow-through.
