Healthcare Operations & Sales Specialist
Hi, I'm Albert, a Healthcare Operations and Sales Specialist with 5+ years of experience supporting U.S.-based healthcare organizations, DME providers, telehealth companies, and sales teams in fully remote environments.
My background combines healthcare operations, insurance verification, patient coordination, and high-performance sales outreach, allowing me to bridge the gap between patient care and revenue-generating business operations.
Core Expertise
Healthcare Operations & Virtual Assistance
* Patient intake, qualification, and appointment scheduling
* Insurance eligibility verification (Noridian, Availity, EPaces, Brightree)
* Prior authorization processing and follow-up
* HIPAA-compliant documentation and data management
* Brightree EHR management and DME order processing
* Telehealth coordination and patient follow-up
Sales & Business Development
* High-volume outbound prospecting (150–200 calls daily)
* Cold calling, lead generation, and appointment setting
* CRM management (Salesforce, GoHighLevel, Dialpad)
* Lead qualification and pipeline management
* Customer retention, upselling, and inbound sales support
* B2B outreach and relationship building
Key Achievements
* Top-performing Lead Qualifier for a U.S.-based logistics company
* Consistently exceeded KPIs in healthcare and sales campaigns
* Managed large-scale insurance verification and prior authorization workflows
* Successfully handled 200+ daily calls while maintaining quality and compliance standards
* Supported healthcare providers in streamlining operations and improving patient experience
Why Work With Me?
* Strong understanding of both healthcare operations and sales processes
* Detail-oriented, dependable, and highly organized
* Experienced working independently in remote environments
* Comfortable collaborating across teams and time zones
* Fully aligned with U.S. business hours
Availability
Available for full-time or part-time remote opportunities.
Rate: Flexible based on role requirements and scope of work.
Contact: -----------
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