I am a healthcare customer service professional with 7 years of BPO experience, supporting members, healthcare providers, and pharmacies.
I have experience in customer service, pharmacy support, benefits and eligibility, claims, prescription services, prior authorization, and technical support. I have handled both voice and chat support, assisting customers with their concerns and providing accurate and efficient solutions.
I’m passionate about delivering excellent customer service, solving problems, and continuously learning new skills. I’m currently open to opportunities where I can use my healthcare and customer support experience while continuing to grow professionally.
Skills: Healthcare Support • Customer Service • Pharmacy Support • Technical Support • Member Support • Benefits & Eligibility • Claims • Chat Support • Problem Solving
