General Virtual Assistant
? Led client meetings, adeptly representing agent performance metrics and key
performance indicators (KPIs) to ensure alignment with client expectations and
objectives
? Manage administrative tasks efficiently, including data entry, documentation and
maintaining accuracy in all training activities.
? Developed engaging Visual Aids and training materials to facilitate effective
learning and development programs, enhancing employee performance
Sales Associate
? Dynamic and result driven professional with a proven track record in B2B product
upselling
? Proficient in effective communication and product knowledge to drive customer
engagement and satisfaction
? Demonstrated proficiency in billing processes, ensuring accuracy and efficiency in
financial transaction
