Hi, I’m Jonah Europa, my goal is to become an essential aid in fostering an adaptive and responsive work environment, streamlining operations, and resource optimization.
I began a career journey as a customer sales representative in 2017, where I honed skills in billing and retention processes. I transitioning to a role as a content moderator for TikTok in 2019, I evolved into a Subject Matter Expert, guiding and training new hires. This experience heightened my proficiency in MS Tools, particularly Excel and PowerPoint, for data analysis and presentation creation.
As a supervisor at Meta from 2021 to 2023, I utilized Teams and Zoom for organizational communication and support. Proficient in data gathering and analysis, I crafted tailored action plans to address development needs. Additionally, I employed tools like MS Forms to create quizzes and questionnaires to facilitate growth and comprehension.
