* 12 years of combined experience in Customer Service and Technical Support in various International Telco accounts, all voice accounts, and several Virtual Assistant positions.
* 3 years of experience as a voice Customer Service Associate ( Assurance Wireless and Boost Mobile)
* 2 years of experience as a Subject Matter Expert/Coach (Verizon Mobile)
* 3 years of experience as a voice Customer Service/Technical Service Representative (T-Mobile)
* 1 year of experience in Amazon Dropshipping Product Research
* 1 year of experience in a Real Estate Virtual Assistant
* 1-year experience using Zendesk
* 1-year experience using Facebook ads and Facebook business manager