Hi! My name is Andy, I am 35 years old, from Iloilo City, Philippines. I am happily married with two kids. I bring over 10 years of diverse experience in B2B and B2C sales, customer service, tier 3 technical support, (SME) Subject Matter Expert background, Lead generation specialist & appointment setter and currently working as a Case Manager/Filing Specialist for a U.S Law Firm. Throughout my career, I have honed a robust skill set in building client relationships, delivering exceptional customer service, and driving sales performance. My focus has always been on achieving results and exceeding targets. Additionally, I bring a variety of skills that will support the team's success, including the ability to work under pressure, effective time management, a result-driven mindset, and a keen eye for detail. And I work with integrity with minimal supervision. I am also very familiar with CRM platforms, ERP tools, various software applications, and VoIP. If given the opportunity, I will dedicate my skills and expertise to your team's success.