Results-driven healthcare professional with over 9 years of experience in the BPO and healthcare support industries, specializing in medical insurance, provider services, medical billing, and healthcare virtual assistance. Experienced in supporting healthcare providers and patients through insurance verification, prior authorizations, appointment scheduling, referral coordination, EMR/EHR management, HIPAA compliance, and medical coding and billing.
Throughout my career, I have successfully managed multiple healthcare campaigns while taking on leadership and subject matter expert roles, where I trained, coached, and supported teams to consistently deliver high-quality service. I am recognized for my integrity, strong work ethic, adaptability, and ability to build positive relationships with clients, providers, and colleagues.
I thrive in both independent and collaborative environments and enjoy taking ownership of responsibilities while continuously learning new skills. Whether working as an employee, contractor, or freelancer, I am seeking opportunities where I can leverage my healthcare expertise, administrative skills, and client-focused approach to contribute to organizational success while continuing to grow professionally.
