Hi, I'm Mithchelly Gail!
I am skilled utilizing these various tools such as;
Main CRM Tools:
SALESFORCE, GOOGLE CALENDAR, MICROSOFT WORD, MICROSOFT EXCEL, DROPBOX, CLICKUP
FLIPPERFORCE, BUILDERTREND, GOOGLE ADS, CANVA, WORKFORCE, JOBBER, CALENDLY
MS Office:
Microsoft Excel, Microsoft Word
Management System:
Slack, Skype, -----------, Quick Connect, Gmail, Google Meet, Microsoft Teams
VoIP/Softphone:
Avaya, Open Phone, Ring Central, Phone Burner, ClickUp
Social media sites: Facebook, Instagram, Pinterest, LinkedIn, Twitter
--SKILLS & EXPERTISE--
Appointment Scheduling & Bookings
Administrative Tasks
Inbound & Outbound Caller
Customer Service and Communication
Sales Representative / Management for Cleaning Business, Veterinary Services
Data Entry Management
Responsible for Bookkeeping tasks
Time Management
Adaptability
Work Experience:
Experienced Customer Service Representative and Virtual Assistant for over 4 years combined experience in Voice Support, Sales, Administrative Support, Bookkeeping, and Data Management. Closed sales appointment in a Cleaning Business, managed customer inquiries, complaints and feedback to improve service. Promoting services, generating leads, and achieving sales targets. Worked as a Data Entry and Administrative Support in a Real Estate Company, ensuring accurate documentation, organized records, and timely report submissions.
I am highly-adaptable, detail-oriented, and experienced in using CRM systems and communication tools to support business operations efficiently.
*Open to full-time, part-time or freelance opportunities in Business Management, scheduling, customer service, or any virtual assistance*
