Customer service professional with solid experience in the airline, travel, and hospitality industry, specializing in customer support, passenger handling, and loyalty program services. Currently working with Lufthansa Services Philippines as a Customer Service Consultant skilled in Miles & More support. Known for strong communication skills, adaptability, patience, and delivering excellent customer experiences in fast-paced environments. Passionate about helping people, learning new skills, and growing in customer service, virtual assistance, and administrative support roles.